Our Care Home Ethos in Henfield, West Sussex
At Upper Mead Care Home, we believe care should be about more than just meeting daily needs. It should enrich lives and nurture wellbeing in every sense. From the moment a resident steps through our doors, our aim is to offer more than a care facility, we offer a true home.
If you’re looking to understand what makes Upper Mead different, read more about the values that guide us.
Our Ethos at Upper Mead Care Home in Henfield
At Upper Mead, we believe that truly outstanding care begins with understanding the person behind the needs. That belief shapes everything we do. From the way we build trust and connection, to how we create a homely atmosphere where every resident can feel safe, respected, and truly at home.
What sets our care apart isn’t just the support we offer, it’s the values that guide how we offer it. Read on to discover the ethos that underpins life at Upper Mead, and why families across Henfield and beyond choose us with confidence.
Our Caring Philosophy at Upper Mead
At Upper Mead Care Home, we believe that truly high-quality care starts with deep respect for each individual. No two people are the same, so our care is never one-size-fits-all. Instead, we shape our support around who each resident is, what brings them comfort and joy, and how they want to live each day.
We take the time to get to know every resident and work closely with their families and healthcare professionals to create highly personalised care plans. Whether someone is joining us for dementia care, respite care, residential care, nursing care, convalescent care and palliative care, our approach is always tailored, compassionate, and designed to promote independence wherever possible.
Our Compassionate Care Team
The greatest strength of our care home is our dedicated care staff. Our caring professionals, including qualified nurses, carers, activity coordinators, allied health partners, domestic support, chefs, and more, are all united by a shared passion to make the lives of our residents better.
- We promote a culture of learning through continual professional development, reflective practice, and shared learning, ensuring that our care evolves with new insights.
- Empathy, respect, and positivity are fundamental values we nurture in our staff.
- Collaboration with staff, residents, families, and external healthcare professionals ensure that we deliver truly holistic and integrated care.
Experience Life & Well‑Being at Our Care Home
We believe care is about living well, with comfort, choice, and connection. Our Henfield-based care home delivers a supportive and enriching environment where residents feel truly at home.
Key highlights of life at Upper Mead include:
- Spacious, en‑suite bedrooms designed for privacy, comfort, and personalisation.
- Beautiful landscaped gardens and outdoor areas, perfect for fresh air, gardening, or quiet reflection.
- Inviting communal spaces for relaxing, socialising, and enjoying hobbies with friends and family..
- A varied activities programme, tailored to residents’ interests. From arts and crafts to music, movement, reminiscence, and local outings around Henfield and West Sussex.
- Freshly prepared, home‑style meals cooked on site by our chefs, with flexible menus to suit dietary needs and personal tastes.
- A warm, homely atmosphere focused on independence, fulfilment, and emotional well-being.
Whether you’re joining us for long-term care or a short stay, you’ll find that life at Upper Mead is shaped around your needs and your idea of home.
Embedded in Henfield – Our Community Connection
We see Upper Mead as part of the social fabric of Henfield and the surrounding area. Our home is not isolated. We actively invite community groups, local volunteers, school visitors, musicians, and charities to engage with our residents. We encourage residents to participate in community events, local outings, and cultural activities.
We believe this two‑way relationship strengthens purpose, belonging, and connectivity.
Inspected & CQC-Rated Care Home, West Sussex
At Upper Mead, we have provided thousands of residents across West Sussex with exceptional care and support. Our care home is regularly inspected and consistently rated ‘Good’ by CQC.
CQC ensures that care homes across the UK are meeting care standards and legal compliance. Feel confident about choosing us today and discover more about what it means to be rated ‘Good’.
Our Testimonials
We are proud of our highly rated reputation and are committed to providing the best care to all our residents and their families.
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Care Home FAQs
Choosing the right care home for your loved ones is important, as you want to ensure that they will be well cared for, comfortable and happy. Looking at a website or brochure might not provide the reassurance you need. At Upper Mead, we encourage potential residents to visit our home and get a feel for our facilities, staff and day-to-day life. Arrange a visit today!
All staff at Upper Mead are highly trained and professional. They are all multidisciplinary and are trained to deal with specialist illness and scenarios, including dementia and palliative care.
At Upper Mead, we provide highly personalised care that’s shaped around each individual’s unique requirements, preferences, and goals. Our professional team works hand in hand with residents, their families and healthcare professionals to ensure all of the residents’ needs are met, regardless of their reason for going into care.
Upper Mead care home provides care to residents 65+. We provide private care options, as well as Local Authority with Top-Up or NHS Continuing Healthcare (CHC) funding.
At Upper Mead, we provide a range of specialist care, including convalescent care, dementia care and palliative care. We understand that everyone’s care needs are different, which is why our range of services also include nursing care, residential care and respite care. We would love to welcome you for a visit to meet our friendly, experienced team and see how we can help.